Frequently asked questions.

Q. Are rentals available outside of New York?

A. We serve the Metropolitan NY/NJ/CT areas. If your venue is *just* outside of these locations, we would be happy to provide you with a quote. Individual flowers, floral panels, and custom projects are available for purchase as well.

Q. Can I request a specific color theme?

A. Yes! We absolutely encourage customized designs. By doing this, your color story will naturally include at least (1) of our core shades (white, cream or blush.) If you have a theme in mind that doesn’t utilize our core shades, it would be considered a custom order. Bring us your creative ideas — we are excited and ready to collaborate with you!

Q. How large are the rental backdrops? Approximately how many people can fit standing in front of it?

A. NYPF Walls are available in sizes, 8’ x 8’, 8’ x 12, & 8’ x 16. Please contact us for extended or reduced sizing.

Q. How much does a flower wall cost?

A. Prices vary depending on size, hours, & location. Please contact us for a custom quote.

Q. Destination celebration?

A. Custom services are available. Please contact us & request a quote!

Q. What are the set-up and delivery costs?

A. Rental costs include delivery, indoor (ground floor or elevator access) set-up, take-down, and the standard Certificate of Insurance that venues require.

Q. At what point do you arrive for set-up?

A. Our crew will arrive approximately 1.5-2 hours before your start time, unless requested otherwise.

Q. Is there a chance of cancellation?

A. NYPF will not cancel a rental delivery unless hazardous weather conditions prevent our crew from arriving to and from your event safely. If this occurs, you will be notified 24 hours in advance and will be entitled to a credit towards your next event or purchase.

Q. How do I book a rental?

A. Ordering is easy! The first step is to complete our Reserve Form. Once we confirm availability for your time/date, we will send you a custom quote. If you wish to proceed, we will send you a simple contract for your review and digital signature. Once signed, we will provide you with an invoice where you can make your small deposit payment. The balance in full is due the week before your event date.

Q. How do I pay?

A. We accept major credit cards, checks, Venmo, and ACH bank transfers.

Q. Can I pick-up and set-up the wall myself to reduce the cost?

A. Unfortunately, we cannot allow you to pick up and set up the walls yourself. Our NYPF crew will manage all labor involved.

Q. Can we set-up the wall outside? Rentals may be set-up outside if weather permits.

A. Concerning conditions such as rain and high winds risk the integrity of our walls and your event in its entirety. We recommend planning your outdoor celebration accordingly.

Q. Is it possible to have the wall at our ceremony moved to our reception?

A. Once the wall is set up, it cannot be relocated by anyone other than the NYPF crew. Since our walls are not mobile, it would need to be dismantled and reassembled by two of our crew members. We recommend reserving two separate walls.

Q. Do you offer stylized stationary or decor? Is the price included in the custom quote of a Paper Flower wall? If not, how much are your additional products and services?

A. Our New York Paper Style offerings will vary depending on the type of product and quantity requested. Our custom work i.e. floral place cards, invitations, signage and decor are not included in the quote of a Paper Flower wall rental. Custom work orders are available for an additional fee. Please message us with your ideas and inspiration here for an accurate estimate.